If you triggered the alarm, call us on our 24/7 number. +1(669) 499-3500 You’ll need the account number and secret password. Tell this to the dispatcher, and we won’t notify the police or fire department.

Of course. We install the most advanced wireless reliable systems for you, with a guarantee.

Yes, but a site survey is needed to determine how we can connect the system to our monitoring station. Contact us and send a picture of your existing system so we can identify its type.

Through the application we provide, accessible 24/7. +1(669) 499-3500 From here, you can see if it’s away or stay armed, disarmed, the event log, and other information.

Yes, it can be downloaded from the App Store and the Play Store.

If we install cameras for you, then yes, you can view them online using our application.

Normally every six months, or every three days if UL Listed.

Yes. We only work with UL Listed certified devices. Contact us, and we’ll assist you.

No. Our system operates on radio frequencies, eliminating the need for local internet or phone lines. It’s entirely secure.

Certainly, we can add as many locations as you need to your app.

Yes. There’s a continuous heartbeat and life signal, and if these are interrupted, we’ll immediately detect and take action.

Yes, it operates on a back-up battery for 24-72 hours.

Yes, and we’ll also notify you according to the contract: phone call, text message, email, or call.

Yes, but it depends on the security device manufacturer regarding what signals the system transmits to our monitoring center. If we receive any abnormal signals from your system, we’ll notify you as specified in the contract.

Absolutely, contact us, and we’ll assist.

We’ll immediately notify the appropriate law enforcement or sheriff’s office and attempt to contact you by phone.

For example, if you set it off by burning food, if you caused the alarm, call us on our 24/7 number. +1(669) 499-3500 You’ll need the account number and secret password. Tell this to the dispatcher, and we won’t notify the fire department.

We’ll immediately notify the appropriate fire department and attempt to contact you by phone.

Replace it, or contact us, and for an additional fee, we’ll replace it for you.

Contact us, and we’ll provide maintenance and guidance.

Specify this in the datasheet. If you haven’t done so, email monitoringcentre@object-guard.com to identify yourself and request the change from our center.

Contact us at sales@object-guard.com, and we’ll assist you.

Contact us, and we’ll help resolve them.

At this phone number 24/7. +1(669) 499-3500

Call in. You’ll need the account number and secret password, then notify the dispatcher not to monitor your system signals because you’re testing. Then arm the system, wait for the exit time duration to elapse. Then trigger zones (motion, glass break sensors, open doors/windows), listen for the speaker sound. Then disarm the system. Call us again, you’ll need the account number and secret password and request to check the log file to ensure all signals reached the monitoring station. If they did, inform our colleague that the test is completed and the system is armed.